Patient Outreach and Compliance
Patient Engagement Program Through the MDnetSolutions HIPAA-compliant Medical Call Center, you are able to conduct inbound and outbound patient engagement and re-engagement campaigns. Private-labeled as your organization, our Patient Care Coordinators function as an extension of your business by employing patient outreach programs such as appointment and seminar reminders, follow up on patient requested educational/ marketing materials, performing assessment calls and conducting patient surveys. Our team of experienced medical staff works on your behalf to keep your patients mindful of their health care while building stronger loyalty to your business. Custom, detailed campaign reporting, through our robust Patient Intelligence Navigator™ software (PIN), allows you to track responses, pinpoint patients at any stage of their process, effectively manage communications and calculate Return on Investment (ROI) and Return on Time Invested (ROTI).
MDnetSolutions Patient Outreach and Compliance services:
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