Patient Intake and Appointments
At the MDnetSolutions HIPAA-complaint Medical Call Center, our experienced Patient Care Coordinators are available 24/7/365 to answer your phones, decrease hold times and eliminate missed calls. Let us perform the time-constraining administrative duties on your behalf while you focus on patient care.
We perform fundamental patient intake processes: recording patient information, providing physician referrals, calculating factors such as BMI, documenting co-morbidities and medical disease states as well as requesting vital insurance information. Our Medical Call Center can also schedule initial appointments and follow-up appointments through secure integration with your EMR or appointment software. Patient Care Coordinators advise patients on what to bring to their appointment and direct them to your website to obtain or complete new patient paperwork and can also send vital paperwork to your patients directly. We also work on your behalf to address common medical and insurance questions and provide detailed directions to your facilities. MDnetSolutions Patient Intake and Appointment services:
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